QUESTIONS TO ASK WHEN CHOOSING A PROPERTY MANAGER

3. Does the broker of record work directly with this office?

While experience is critical, so is the quality of that experience. You may want to look closely to see if the broker is representing many offices.

4. Whom do I contact with questions and how quickly will you respond?

While every property manager may make similar promises, ask how they plan to keep their commitments. What processes, staff and resources do they have in place? How quickly can you expect a return call or email when you have a question?

QUESTIONS TO ASK WHEN CHOOSING A PROPERTY MANAGER

1. Is your company dedicated exclusively to property management?

This complex industry demands specific training and expertise, so avoid a jack-of-all-trades office that attempts to juggle real estate sales, property management and other ventures.

2. How long have you been managing residential rentals?

You don’t want to be anyone’s guinea pig-demand experience. It can take decades for a property manager to encounter all the issues that can arise, anticipate regulatory issues and avoid costly mistakes. Look for experience managing many homes-not just “real estate” experience.